A enterprise world gone immediately digital performed to the strengths of fintech firms. In spite of everything, they’re constructed on digital alternate options to analog processes, from making loans to buying and selling securities.

However though many fintechs noticed development speed up during the last 12 months, they weren’t proof against the political, social and monetary turmoil wrought by the COVID-19 pandemic.

The 49 firms that earned a spot in our rating of the Greatest Fintechs to Work For this yr needed to reply nimbly, because the disaster demanded shifts in enterprise technique and management fashion.

High executives from every firm – which embody these in banking, mortgages, funds and wealth administration – detailed how their companies advanced and what they did in a different way to draw expertise within the midst of the coronavirus disaster. Additionally they talked about what qualities proved to be crucial for leaders. The flexibility to speak emerged as a typical theme. However so did belief, empathy and resilience.

Right here is a few of what these executives have taken away from the previous yr.

(Word that worker totals for every firm are for U.S. employees solely, and a few firms might have larger general headcounts.)

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