A number of advantages arose from final 12 months’s drive to digital, together with the rise in consumer knowledge and extra management over the consumer expertise. However making the leap to capturing that knowledge and enhancing management over the consumer expertise is less complicated stated than completed.
It’s this hole that led Quantum Metric to launch its platform for steady product design. The product makes use of realtime knowledge from digital buyer interactions to tell the decision-making course of. In consequence, corporations can maximize alternatives, discover errors, measure engagements, and extra.
Quantum Metric gives instruments for a variety of industries, together with retail banking. A few of the firm’s retail banking shoppers embody Western Union, Financial institution of Montreal, Silicon Valley Financial institution, and Aspiration.
Within the video beneath, Aspiration Chief Product Officer Jody Mulkey explains how his financial institution makes use of Quantum Metric to know sticking factors in its utility course of and higher interpret how shoppers are utilizing the financial institution’s instruments.
Based in 2015, Quantum Metric grew to become a unicorn firm earlier this 12 months after elevating $200 million in a Collection B funding spherical. As a result of the corporate aids within the transition to digital, Quantum Metric got here near doubling each its workers and income in 2020.
Although there isn’t a official phrase on a public providing, Quantum Metric appointed a brand new Chief Income Officer, Chief Monetary Officer, and Advisory Board Member late final month. The brand new hires point out the corporate could also be poising itself for an IPO within the foreseeable future.
Quantum Metric is likely one of the demoing firms at FinovateEurope 2021, which is able to happen digitally on March 23 by way of 25. Register to observe the demo and community with the corporate through the occasion. Or, take a look at a recording of the demo on Finovate.com later this 12 months.